Manager, AI Agent Operator - Marketing

ABOUT TURN/RIVER Turn/River Capital is a private equity firm that applies a proprietary growth engineering strategy to investing, partnering with software businesses to accelerate growth and build enduring value. The firm’s team of equal parts investors and operators provides hands-on operational support and the flexible capital to systematically scale marketing, sales and customer success at its portfolio companies. Founded in 2012 and based in San Francisco, Turn/River has $5.6bn in committed capital and invests globally with a focus on North America and Europe. About the Role We are seeking a Manager, AI Agent Operator - Marketing to own the AI and automation layer of our marketing operations—designing, building, and deploying intelligent workflows that make the function faster, sharper, and more scalable. This role sits at the intersection of marketing operations and applied AI. You will bring a point of view on where AI can create the most leverage inside of Turn/River and its portfolio companies—spanning performance measurement, reporting, campaign execution, lead management, and more—then re-engineer those workflows using AI agents, LLM-powered tools, and automation frameworks. You will build working systems, put them into production, and iterate based on real performance data. The ideal candidate is a structured thinker, a relentless builder, and a lifelong learner who thrives on bringing order to complexity. You should be equally comfortable writing a prompt chain as you are configuring a workflow inside of common marketing technology tools, and you should be energized by the challenge of turning a manual, repetitive process into something an AI agent handles autonomously. Key Responsibilities - Cross-Functional Partnership: Collaborate with Turn/River’s marketing leads, data team, and portfolio companies as a thought partner on how AI can accelerate the team’s strategic priorities. - Workflow Identification & Re-Engineering: Bring a systematic lens to the team’s operations, identifying high-value automation opportunities. Decompose manual workflows into agent-ready components: skills, tools, evaluation frameworks, and feedback loops. - Portfolio Company Collaboration: On a project basis, partner directly with portfolio company teams on specific initiatives—for example, building and testing AI-powered workflows that support a portfolio company’s marketing campaigns and revenue growth initiatives. - Attribution & Funnel Analytics: Build AI-assisted reporting and attribution frameworks that connect marketing activity to pipeline and revenue. Surface insights that help the team identify gaps and double down on what’s working. - AI Agent Design & Development: Design and build autonomous AI agents that execute marketing workflows—including campaign setup, audience segmentation, content generation, A/B testing, and performance reporting—with minimal human intervention. - Frontier AI Adoption: Stay current with the rapidly evolving AI landscape—new models, agent frameworks, and tooling—and rapidly prototype and deploy new capabilities to keep Turn/River’s marketing function at the cutting edge. Qualifications - 3–7 years of experience in marketing, marketing technology, marketing operations, or growth engineering, with demonstrated experience applying AI/ML tools to marketing workflows. - Hands-on experience building AI agents, LLM-powered workflows, or intelligent automation systems in a production environment. - Deep familiarity with the B2B SaaS MarTech ecosystem: marketing automation platforms, CRM systems, web analytics, and digital advertising platforms. - Data-driven mindset with experience building dashboards, funnel analytics, and attribution models. - Structured thinker who can break complex problems into systems of components, root causes, and dependencies. - Strong communicator who can distill technical concepts for non-technical stakeholders and collaborate effectively with marketing leaders. - Hands-on, executi