Senior Manager Flight Scheduling & Administration

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes , which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com . Who are we hiring: T he Senior Manager Flight Scheduling & Administration provides day-to-day leadership for the aviation department's flight scheduling, dispatch coordination, trip administration, and operational support functions. This role reports directly to the Senior Director Aviation & Corporate Travel Operations and serves as the first-line leader for aviation dispatchers and assigned scheduling and coordination support personnel. The Senior Manager is responsible for ensuring that flight scheduling, trip coordination, itinerary preparation, aircraft activity monitoring, vendor communication, recordkeeping, and administrative support are executed accurately, timely , and in alignment with department standards. This role serves as the practical operating link between the dispatch team and aviation leadership, helping ensure that information flows clearly across flight operations, maintenance, flight attendants, safety, finance, executive assistants, vendors, and corporate travel support . The Senior Manager must be comfortable supporting complex executive travel, escalating operational concerns appropriately, and maintaining the administrative discipline required of the role. What will you do? Lead aviation dispatchers and assigned scheduling support personnel responsible for daily flight scheduling, trip coordination, itinerary preparation, and operational administration. Serve as the first-line supervisor for dispatcher workload, shift coverage, task prioritization, team communication, and daily operating discipline. Support the Senior Director Aviation & Corporate Travel Operations by ensuring scheduling, dispatch coordination, and administrative processes are executed consistently and accurately. Maintain operational awareness of company aircraft, charter lift, fractional providers, rotorcraft activity, and other approved aviation resources. Coordinate with flight crews, maintenance, flight attendants, executive assistants, family office staff, aviation vendors, and internal stakeholders to support seamless trip execution. Monitor trip activity, schedule changes, aircraft movements, crew updates, weather concerns, airport constraints, vendor requirements, and other operational factors affecting aviation support. Prepare, review, and maintain trip itineraries, passenger information, vendor confirmations, aircraft schedules, movement records, and related operational documentation. Manage vendor coordination involving FBOs, handlers, ground transportation providers, fuel providers, catering providers, charter operators, fractional providers, and trip support agencies. Escalate operational disruptions, service issues, schedule conflicts, weather impacts, vendor concerns, or executive travel sensitivities to the Senior Director or other aviation leadership as appropriate. Ensure dispatchers follow established aviation department procedures, communication standards, documentation practices, and service expectations. Support trip-level cost tracking, invoice review, expense documentation, vendor reconciliation, and coordination with Finance and Accounting as directed. Assist with operational reporting, activity summaries, schedule data, vendor performa