Quality Assurance

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Quality Assurance based in India. This is a high-impact Quality Assurance opportunity within a fast-growing digital work environment, focused on delivering secure, resilient, and enterprise-ready technology. You will serve as a subject matter expert across customer success, product engineering, and quality strategy. The role centers on validating complex, end-to-end workflows across unified endpoint management environments. You will influence testing strategies, release readiness, automation, and product quality at scale. Working closely with engineering, support, and field teams, you will turn real-world customer scenarios into robust validation approaches. This is an opportunity to shape products used to manage millions of devices while driving technical excellence and continuous improvement. Lead customer-flow validation initiatives by partnering with Support and Field teams to translate real-world customer use cases into comprehensive testing and validation strategies. Define end-to-end test strategies for major features, architectural changes, and complex cross-component workflows, acting as a quality gatekeeper to identify and address potential gaps. Own release-readiness activities for key unified endpoint management modules, including test pipelines, risk assessments, quality evaluation, and technical Go/No-Go recommendations. Develop technical playbooks, best-practice documentation, and enablement materials to help Support and Solutions Engineering teams resolve complex customer scenarios effectively. Influence the test automation roadmap by advocating for scalable frameworks and AI-assisted testing approaches that accurately reflect real customer workflows. Collaborate with engineering, product, support, and field teams to embed testability and observability into product architecture and design. Perform root-cause analysis on complex technical issues and provide actionable recommendations to improve product reliability, security, and customer experience. Mentor team members and drive quality initiatives across multiple functions and projects. Requirements: 8+ years of hands-on engineering experience in Quality Assurance, Platform Engineering, Systems Engineering, Solutions Architecture, or related roles within End-User Computing, enterprise SaaS, or comparable technology environments. Deep technical understanding of Unified Endpoint Management (UEM) or Mobile Device Management (MDM) platforms, including solutions such as Workspace ONE, Microsoft Intune, or JAMF. Strong knowledge of enrollment workflows, policy engines, compliance state machines, certificate lifecycles, and operating-system-level MDM protocols. Understanding of how identity, endpoint security, and network configurations interact within hybrid-cloud environments. Proven ability to develop comprehensive end-to-end test strategies and drive quality initiatives across cross-functional teams. Experience influencing product architecture by incorporating testability, observability, reliability, and quality considerations during the design phase. Strong analytical and root-cause analysis skills, with the ability to investigate complex technical issues and communicate findings clearly. Excellent communication and stakeholder-management skills, with the ability to explain sophisticated technical concepts to both engineering teams and customers. Demonstrated leadership experience, including mentoring colleagues and influencing teams without relying solely on formal authority. A systems-thinking mindset, strong curiosity, adaptability, and a desire to understand technology and customer workflows end to end. Bachelor's degree in a relevant field or equivalent professional experience. Willingness to travel as required. Benefits: Competitive salary and comprehensive benefits package. Remote, hybrid, or onsite working options in India, dep