Director of Product Management - Technical

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Product Management - Technical based in the United States. This is a high-impact product leadership role focused on shaping the roadmap and strategy for enterprise software serving complex operational environments. You will combine strategic product thinking with hands-on execution, working closely with engineering, customers, design, data, and commercial teams. The role requires turning ambiguous enterprise needs and market signals into clear priorities, prototypes, and production-ready solutions. You will help accelerate technical delivery by removing blockers, defining requirements, and validating ideas quickly. As the product organization grows, you will also help establish strong product practices and mentor future product leaders. This is an opportunity to make a meaningful impact in a fast-moving, AI-driven environment where ownership, speed, and practical problem-solving are highly valued. Own the product strategy and roadmap, translating enterprise customer needs, market signals, and organizational priorities into a clear and sequenced product plan. Partner closely with engineering and customer-facing teams to drive technical delivery, remove blockers, fill execution gaps, and ensure products move successfully from concept to launch. Rapidly prototype new features and solutions using mockups, specifications, low-code tools, or working proofs of concept to validate customer value and reduce development risk. Create clear product requirements documents, define success metrics and KPIs, and prioritize initiatives based on business value, customer impact, and technical feasibility. Balance investment in scalable platform capabilities with customer-specific and forward-deployed product requirements. Collaborate with engineering, design, data, Sales, and customers to translate complex technical concepts and field insights into actionable product decisions. Present product strategy, plans, progress, and outcomes to executive leadership while maintaining alignment across technical and business stakeholders. Build and develop the product management function over time, establishing effective practices and mentoring product managers as the organization scales. Requirements 6–8+ years of product management experience, including at least 5 years in technical product roles and experience owning a product area or leading a product function. Demonstrated experience delivering enterprise software end-to-end, from initial concept and validation through production launch. Strong technical fluency, including the ability to work with data and SQL and use low-code tools or light scripting to prototype and validate product concepts. A hands-on, highly adaptable operator mindset with a willingness to take ownership of cross-functional tasks and solve whatever challenges are necessary to deliver outcomes. Strong understanding of software development processes, technical architecture considerations, and the ability to make informed product and technical trade-offs. Excellent written and verbal communication skills, with the executive presence and stakeholder management abilities required to influence senior decision-makers. Proven ability to translate customer feedback, field observations, and business needs into well-defined product requirements and prioritized roadmaps. Experience with AI/ML, agentic AI, data products, workflow platforms, or orchestration technologies is preferred. Familiarity with NodeJS/TypeScript, AWS or other cloud platforms, and modern product prototyping tools is a plus. Knowledge of customer service, contact-center, or enterprise business-process operations is advantageous. Experience in a 0-to-1, founder, or early-stage product environment is preferred. Experience supporting SOC 2 Type II or similar compliance frameworks in product development is a plus. Benefits Base salary ra