Director, IT- IGA

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, IT-IGA based in Canada. This is a senior technology leadership role focused on Identity Governance and Administration (IGA) within a complex global enterprise environment. You will serve as the enterprise authority for IGA, with ownership of the SailPoint platform strategy, architecture, governance, and service performance. The role sits at the intersection of cybersecurity, compliance, infrastructure, HR, audit, and broader technology functions. You will lead major initiatives, shape the IGA roadmap, and ensure identity controls remain scalable, effective, secure, and audit-ready. A significant part of the position involves overseeing managed service partners and ensuring strong operational delivery, SLA performance, and continuous improvement. You will also act as a senior advisor to technical and business stakeholders, translating complex identity and security topics into clear business outcomes. This fully remote opportunity is suited to an experienced IGA leader who combines strategic thinking, technical depth, governance expertise, and strong executive communication skills. Define the IGA strategy: Establish and maintain the Identity Governance and Administration technology strategy in alignment with enterprise security, compliance, audit, risk, and digital transformation objectives. Lead major initiatives: Direct significant IGA technology programs and coordinate internal teams and managed service providers to ensure initiatives are delivered on time and to a high standard. Own the SailPoint platform: Serve as the functional and technical owner for the SailPoint environment, overseeing architecture, configuration standards, integrations, lifecycle management, and platform evolution. Drive architecture and integration: Provide architectural leadership for SailPoint integrations with critical enterprise applications and systems, ensuring scalable and effective identity solutions. Strengthen governance and controls: Ensure IGA capabilities support internal controls, audit requirements, regulatory obligations, security standards, and access governance practices. Oversee managed service delivery: Hold managed service partners accountable for day-to-day operations, service quality, SLA adherence, support outcomes, and continuous improvement. Manage strategic partnerships: Oversee relationships with managed service providers, platform vendors, and implementation partners, including statements of work, delivery commitments, resource models, and support structures. Advise senior stakeholders: Act as the primary senior contact for business, cybersecurity, technology, and control stakeholders on IGA matters, communicating priorities, risks, dependencies, and technical decisions clearly. Align business and technology: Translate business requirements into effective technical solutions while ensuring architecture and implementation remain aligned with broader enterprise priorities. Support financial planning: Contribute to budgeting, forecasting, investment planning, and resource decisions for the IGA function. Promote best practices: Develop and implement IGA technology standards, governance practices, and operational improvements. Support audits and compliance: Participate in customer audits, compliance reviews, and related assessments while ensuring identity governance capabilities remain audit-ready. Provide effective leadership: Work independently in a fast-paced environment, manage competing priorities, solve complex problems, and collaborate across multidisciplinary teams. Requirements: Education and experience: Undergraduate degree with 10+ years of relevant experience, or a graduate degree with approximately 8–10 years of relevant experience; equivalent combinations of education and professional experience may also be considered. IGA leadership: 10+ years of relevant technology, identity