Garnishment Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Garnishment Specialist based in the United States. This is a fully remote opportunity focused on ensuring employees’ wage garnishments are processed accurately, compliantly, and on time. You will manage garnishment orders from setup through processing while ensuring payroll systems reflect applicable legal requirements. The role combines payroll knowledge, regulatory research, analytical problem-solving, and customer service. You will investigate processing issues, maintain garnishment rules, and help ensure automated workflows operate effectively. The position involves collaboration with courts, agencies, employees, legal contacts, and internal teams. You will work in a deadline-driven environment where accuracy, organization, discretion, and attention to detail are essential. This is an opportunity to develop deeper expertise in payroll compliance, garnishments, and payroll technology. Review, set up, and maintain wage garnishment orders, including preparing orders and related correspondence for processing and scanning. Maintain garnishment rules within the payroll system by researching applicable state requirements and testing withholding calculations with senior payroll systems specialists. Ensure employee wage withholdings are calculated and processed accurately according to garnishment type, legal requirements, and applicable deadlines. Create, review, and process reports used to automate answer letters and interrogatory responses. Maintain garnishment records and enter appropriate start and stop dates based on court orders and other legal documentation. Resolve payroll and garnishment questions from courts, agencies, employees, and other stakeholders by providing accurate and timely information. Collaborate with internal departments and external contacts, including collection agencies, courts, and legal representatives, to investigate and resolve issues. Process lump-sum payments and coordinate with agencies to determine appropriate withholding amounts for bonuses, annual or quarterly payments, and other lump-sum compensation. Troubleshoot processing automation failures and analyze issues to ensure garnishment workflows operate effectively. Participate in special projects, including account reconciliations, accruals, journal entries, and cross-training activities. Maintain professionalism and discretion when handling sensitive employee, payroll, and legal information. Manage multiple priorities and meet established service-level deadlines while maintaining a high level of accuracy. Requirements General knowledge of payroll functions and processing, including bookkeeping, payroll taxes, fringe benefits, and wage garnishments. Experience or familiarity with garnishment processing, payroll administration, or related compliance activities is highly relevant. Proficiency with PC-based spreadsheet applications and standard office technology. Strong analytical, troubleshooting, and problem-solving skills, with the ability to investigate issues and determine appropriate solutions. Excellent organizational and time-management skills, with the ability to manage multiple tasks and deadlines simultaneously. Strong interpersonal and communication skills, including the ability to explain procedures, obtain information, and communicate professionally with different stakeholders. Ability to research and interpret legal or regulatory requirements and translate them into appropriate payroll system actions. Customer-service orientation and the ability to remain professional and constructive when dealing with challenging situations or resistance. Process-oriented mindset with strong attention to detail and accuracy. Ability to work effectively both independently and as part of a collaborative team. Strong project-management and prioritization skills. Willingness to engage in occasional telephone interactions wit