Director of Design

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Design based in United States. This is a senior design leadership opportunity focused on shaping the vision and experience strategy for a complex, AI-centric product area. You will lead and grow a high-performing team of product designers while establishing a strong culture of craft, experimentation, and customer focus. The role combines strategic leadership with hands-on influence across product, engineering, research, content, design systems, and go-to-market teams. You will turn sophisticated risk-management workflows into intuitive, scalable experiences for enterprise customers and diverse business stakeholders. Your work will help define new approaches to automation, extensibility, reporting, and AI-powered risk management. You will influence product strategy through customer research, systems thinking, compelling narratives, and measurable design outcomes. This is an opportunity to shape a major product experience while raising the design standards and capabilities of the broader organization. Set the vision and design strategy for the product area, translating broader business objectives into clear design priorities, outcomes, and execution plans. Lead, mentor, hire, and develop a high-performing team of product designers while fostering a culture centered on craft, experimentation, accountability, and customer obsession. Partner closely with Product, Engineering, Research, Content Design, Design Systems, and Go-to-Market teams to shape product strategy and deliver cohesive customer experiences. Translate complex, data-rich risk management workflows into intuitive and scalable experiences for security, compliance, IT, legal, finance, and business users. Design connected workflows spanning risks, assets, vendors, controls, tasks, frameworks, owners, approvals, and organizational structures. Guide the creation of enterprise-grade risk registers, dashboards, reporting tools, and workflows that provide customers with actionable visibility into their risk posture. Lead customer discovery and research with users and customers to identify meaningful problems, validate concepts, and continuously improve experiences. Establish a high bar for interaction design, visual design, information architecture, accessibility, content, and overall product quality. Influence product roadmaps and investment decisions through strong design perspectives, customer insights, prototypes, and compelling storytelling. Develop frameworks, processes, and operating practices that help design teams make effective decisions, move quickly, and maintain consistency across complex experiences. Partner with Design Systems teams to create and evolve reusable patterns that enable scalable and coherent product experiences. Bring structure and clarity to ambiguous problems and align cross-functional teams around a shared customer-experience vision. Define and measure design impact through customer outcomes, adoption, usability, efficiency, and business results. Shape AI-powered experiences that make risk management more proactive and accessible while applying sound judgment around transparency, trust, privacy, and responsible AI use. Represent Design in leadership meetings, planning processes, product reviews, and other strategic forums. Contribute to the broader design organization through mentorship, knowledge sharing, best-practice development, and leadership of design initiatives. Requirements: 10+ years of experience designing digital products, including substantial product design leadership experience in complex B2B SaaS or enterprise software environments. 4+ years of experience managing and developing product designers, including hiring, coaching, performance management, and career development. Proven ability to establish design direction for a product area and translate company strategy into clear team priorities