Inside Sales Representative

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Inside Sales Representative based in United States. This is a remote, full-cycle sales role focused on growing revenue across a portfolio of small and mid-sized customers. You will balance account management with proactive business development and new-logo acquisition. As a primary commercial contact, you’ll guide customers through the sales cycle from qualification and quoting to negotiation and close. You’ll identify cross-sell and upsell opportunities while building a healthy, balanced pipeline. The role combines consultative selling, structured prospecting, and disciplined CRM management in a collaborative environment. Success requires strong commercial judgment, customer focus, and consistent execution. Candidates must reside in an Eastern Time Zone state to effectively support customer relationships. Manage a portfolio of small and mid-sized accounts, serving as the primary point of contact for commercial interactions and owning relationships throughout the customer lifecycle. Own the full sales cycle, including lead qualification, needs discovery, quoting, pricing discussions, negotiation, closing, and handoff to Customer Service for fulfillment. Identify and execute cross-sell and upsell opportunities to increase customer value and expand share of wallet. Build and maintain regular customer engagement cadences, proactively monitoring account health and contributing to account growth strategies. Generate and qualify new-logo opportunities through inbound leads, marketing-qualified leads, trade shows, campaigns, cold outreach, call blocks, email sequences, and dormant-account reactivation. Research prospects, develop target account lists, and execute structured multi-step prospecting campaigns focused on qualified opportunities. Maintain an accurate and balanced sales pipeline in the CRM, progressing opportunities through the appropriate sales stages and supporting forecasting activities. Apply structured activity cadences and disciplined follow-through to drive pipeline progression and revenue results. Escalate high-value or complex opportunities to Field Sales when appropriate while maintaining ownership of relevant customer relationships. Collaborate with Field Sales, Customer Service, Pricing, Operations, Supply Chain, Finance, Quality, Marketing, and Product teams to deliver a seamless customer experience. Share customer insights with internal teams to inform campaigns, offerings, and opportunities for improvement. Address and escalate service or quality issues as needed while helping ensure timely resolution and customer satisfaction. Follow established pricing, compliance, governance, and commercial standards. Requirements: Bachelor’s degree or equivalent professional experience. Typically 4–8 years of relevant sales, account management, business development, or commercial experience. Proven ability to manage small and mid-sized customer accounts and execute a full sales cycle from qualification through close. Strong commercial acumen, including experience with pricing, negotiation, objection handling, and value-based selling. Demonstrated prospecting and lead qualification skills, with the ability to consistently generate and progress new business opportunities. Proficiency with CRM platforms for pipeline management, forecasting, opportunity tracking, and account management. Strong analytical skills and the ability to translate customer and sales data into actionable insights and account plans. Clear, concise written and verbal communication skills, with the confidence to engage customers and stakeholders at different levels. Highly organized and disciplined, with the ability to manage multiple accounts, opportunities, priorities, and deadlines simultaneously. Collaborative approach and demonstrated ability to work effectively with cross-functional teams. Strong customer orientation, c