ServiceNow Developer Senior

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a ServiceNow Developer Senior based in the United States. This is a senior-level opportunity to design, develop, and enhance enterprise ServiceNow solutions in a fully remote environment. You will play a key role in expanding platform capabilities, automating workflows, and improving IT service delivery. The position combines hands-on development with solution design, platform governance, and stakeholder collaboration. You will work across ITSM, CMDB, integrations, Service Catalog, and custom application development. Your expertise will help translate complex business requirements into scalable, secure, and upgrade-safe solutions. The role also provides opportunities to mentor colleagues, improve delivery methodologies, and influence technical direction. You will contribute to high-impact technology initiatives while continuing to grow your expertise in the ServiceNow ecosystem. Design, configure, develop, and enhance ServiceNow solutions, with a focus on ITSM workflows, state models, assignment rules, user interfaces, and automation. Build advanced automation and orchestration using Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, and related platform capabilities. Maintain and customize Service Catalog items, record producers, Service Portal components, and other self-service capabilities. Manage CMDB architecture, CI class structures, relationship mappings, data reconciliation rules, IRE configurations, and transform maps to maintain accurate configuration data. Design and develop upgrade-safe custom applications using ServiceNow Studio and Application Engine, applying appropriate application scoping and access controls. Develop, configure, and troubleshoot REST and SOAP integrations, IntegrationHub spokes, and MID Server configurations connecting ServiceNow with third-party platforms. Collaborate with Product Owners, Process Managers, architects, and cross-functional stakeholders in Agile/Scrum environments to translate business requirements into effective technical solutions. Support platform upgrades, instance cloning, Automated Test Framework execution, troubleshooting, and ongoing platform maintenance. Estimate development effort, contribute to prioritization, and help ensure reliable delivery against customer and business expectations. Produce technical documentation, solution designs, proposals, and other materials while supporting platform governance and continuous improvement. Mentor and support team members, facilitate Scrum ceremonies and demos, and contribute to talent development and knowledge sharing. Stay current with ServiceNow capabilities and identify opportunities to improve platform functionality, methodologies, automation, and operational outcomes. Requirements 3+ years of related professional experience in ServiceNow development, software engineering, or a comparable technical discipline. Technical training, relevant certification, or a degree in a related field. ServiceNow Certified System Administrator certification is required. Strong functional and technical expertise across Incident, Change, and Problem Management modules. Demonstrated experience with CMDB architecture, scoped application development, and ServiceNow platform configuration. Proficiency with JavaScript, Glide APIs, HTML/CSS, JSON, XML, REST, and SOAP. Hands-on experience with IntegrationHub and MID Server administration. Solid understanding of ITIL processes, software development life cycle practices, and Agile/Scrum methodologies. Experience gathering requirements, creating technical designs, troubleshooting complex issues, and translating business needs into scalable solutions. Strong problem-solving abilities and the capacity to work independently as well as collaboratively. Clear, authoritative communication skills with the ability to influence technical and business stakehol