Director IS Enterprise Systems

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director IS Enterprise Systems based in the United States. The Director IS Enterprise Systems provides strategic and operational leadership for critical enterprise business platforms supporting a large, complex organization. The role oversees platforms such as ERP, IT service management, robotic process automation, and other non-clinical enterprise systems. You will own the technology lifecycle from roadmap development and governance through upgrades, integrations, testing, production support, and optimization. The position combines strategic planning with operational leadership, ensuring platforms remain secure, stable, scalable, and aligned with business priorities. You will lead managers and cross-functional teams while coordinating closely with vendors, implementation partners, managed service providers, and enterprise stakeholders. A key focus will be strengthening automation capabilities and establishing effective governance, support, and delivery models across the technology portfolio. This is a high-impact leadership opportunity for an enterprise systems professional who can balance technology strategy, operational excellence, business needs, and continuous improvement. Lead the strategy, management, and operational support of enterprise platforms, including ERP, IT service management, RPA, and other assigned business applications. Establish and maintain technology roadmaps, lifecycle strategies, support models, governance processes, and operational standards for assigned platforms. Oversee the full technology lifecycle, including platform ownership, upgrades, patches, integrations, data flows, release governance, testing, production readiness, and post-release support. Provide leadership and guidance to team managers responsible for platform operations, ensuring service stability, issue resolution, and continuous improvement. Partner with program managers and PMO teams to align enterprise platform initiatives with strategic priorities, project timelines, and organizational objectives. Lead the enterprise RPA and automation platform and center of excellence, overseeing intake, prioritization, standards, development support, testing, deployment, monitoring, and production operations. Develop effective automation governance and promote scalable, standardized approaches to enterprise process automation. Manage relationships with software vendors, implementation partners, and managed service providers, including licensing, contracts, deliverables, customer success, and performance management. Oversee platform budgets, contracts, resources, and operational investments to ensure effective use of technology resources. Ensure enterprise integrations, APIs, data flows, identity and access considerations, security requirements, and environment management practices support reliable platform operations. Establish strong release management, testing, regression testing, and production readiness practices to minimize operational risk and disruption. Identify opportunities to improve platform performance, efficiency, reliability, scalability, and business value. Collaborate with business and technology stakeholders to understand evolving needs and translate them into sustainable enterprise technology solutions. Provide leadership during complex incidents, operational issues, and platform changes, ensuring timely resolution and clear stakeholder communication. Travel periodically to various locations within Indiana for leadership meetings and other business needs. Requirements Bachelor’s degree in Computer Science, Business, Healthcare Management, Information Systems, or a related field is required; a master’s degree is preferred. 7+ years of progressively responsible experience leading enterprise systems, business platforms, SaaS applications, ERP systems, IT service management platforms, automation platfor