Senior / Lead Analyst, Customer Insights

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior / Lead Analyst, Customer Insights based in United States. This is a high-impact analytics opportunity focused on transforming complex healthcare data into actionable insights that improve care, coverage, and business outcomes. You will work across customer engagements and analytics initiatives, translating ambiguous clinical and business questions into scalable data models, analyses, and solutions. The role combines hands-on technical delivery with customer partnership, project leadership, and strategic influence. You will work with healthcare data, including claims and clinical information, while using technologies such as SQL, dbt, AWS, Foundry, and BI platforms. Depending on placement, you may own analytical programs, support predictive and risk initiatives, manage multiple customer projects, or help shape reusable analytics products. At the Senior or Lead level, you will also mentor analysts, influence analytical standards, and identify opportunities for automation, scalability, and reuse. This role is ideal for an experienced healthcare analytics professional who wants meaningful ownership and the opportunity to influence how data supports better healthcare decisions. Translate ambiguous business and clinical questions into clear, actionable data plans, then develop the underlying data models, code, analysis, and analytical assets. Develop and maintain analytical pipelines and reusable data assets using SQL, dbt, Foundry, AWS data environments, and related technologies. Depending on assignment, serve as a lead analytics strategist for productized analytics capabilities such as risk, medical economics, or episodes-of-care analytics. Design and develop analytical or predictive models when required, collaborating with Data Science teams on training and validation. Build dashboards, provider scorecards, registries, reports, and other analytical deliverables using QuickSight or comparable business intelligence tools. Maintain high standards of analytical quality, integrity, accuracy, and rigor, identifying and resolving issues before work reaches customers or partners. Manage delivery schedules, decision logs, project portfolios, risks, dependencies, and trade-offs across individual programs or multiple customer engagements. Develop client-facing materials, including status presentations, decision documents, technical explanations, and other communications tailored to technical, business, and policy audiences. Delegate appropriate work to junior analysts, support cross-training, and contribute to the development of broader team capabilities. Serve as a primary or supporting contact for customers and delivery partners, confidently managing scope, expectations, timelines, and strategic discussions. Collaborate with Customer Management, Growth, Product, Engineering, and Data Science teams to shape account strategies, analytics roadmaps, and product direction. Provide technical and analytical leadership by challenging unclear requirements, identifying unnecessary work, and ensuring handoffs meet quality standards. Represent analytical expertise internally and, where appropriate, externally through customer meetings, industry conferences, publications, and other thought-leadership opportunities. Mentor junior analysts and take ownership of the long-term health of assigned areas through backlog management, technical-debt tracking, reusable methodologies, and roadmap development. Incorporate AI-assisted tools into everyday analytical workflows, including analysis, quality assurance, documentation, and development. Identify opportunities to automate, standardize, scale, and reuse analytical processes and assets across customer engagements. Requirements Strong SQL and data modeling expertise, with the ability to translate complex or ambiguous requirements into practical data solutions and analytical o