Accessibility Support Specialist – Reader/Scribe

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Accessibility Support Specialist – Reader/Scribe based in the United States. This full-time remote role provides individualized accessibility and administrative support to a blind federal employee. You will help make printed and digital information accessible through reading, proofreading, summarizing, and describing visual content. The role combines accessibility services, document preparation, research, and routine administrative support. You will work closely with the supported employee while maintaining a high standard of confidentiality and professionalism. Success requires strong communication, organization, attention to detail, and familiarity with assistive technology. The position operates fully remotely and requires consistent availability during Pacific Time business hours. This is an opportunity to contribute directly to an inclusive federal workplace by helping ensure reliable access to essential information. Read printed and electronic materials that are inaccessible to screen readers or other assistive technologies, providing clear and accurate verbal descriptions. Proofread documents produced through assistive technology, checking grammar, spelling, punctuation, formatting, and overall accuracy. Interpret and describe visual information, including charts, graphs, images, and other non-verbal content, in a clear and useful manner. Retrieve, organize, prepare, and file electronic and physical documents and records as requested. Conduct minor research and locate information when websites, platforms, or other digital resources are inaccessible. Prepare business documents, including letters, memoranda, reports, and other administrative materials using Microsoft Office and Windows-based applications. Provide support with timekeeping, personnel-related forms, document preparation, filing, and other general clerical activities. Summarize and highlight key information from lengthy or complex documents to help the supported employee efficiently understand essential content. Coordinate accessibility and administrative tasks around the employee’s work schedule and communicate consistently regarding priorities and deadlines. Operate assistive technology tools, including screen readers and related accessibility solutions, as needed to facilitate effective access to information. Maintain strict confidentiality when handling personal, professional, personnel, and other sensitive information. Perform additional related duties as needed while adhering to applicable federal accessibility, workplace, and confidentiality standards. Requirements: High school diploma or equivalent is required; an undergraduate degree is preferred. Experience supporting blind or low-vision individuals is preferred, particularly in a professional, accessibility, reading-service, or administrative capacity. Knowledge of techniques used to provide reading services and support individuals who are blind or have low vision. Familiarity with assistive technologies used by blind individuals, including screen readers, and the ability to work effectively with accessibility tools. Strong command of English grammar, spelling, punctuation, and professional language usage. Demonstrated proofreading, editing, typing, keyboarding, document preparation, and information-summarization skills. Ability to interpret and accurately describe visual, non-verbal, graphical, and other information that may not be accessible through assistive technology. Proficiency with Microsoft Word, Excel, and other common Windows-based applications. Strong organizational, time-management, and problem-solving skills, with the ability to manage multiple administrative tasks accurately and efficiently. Excellent oral and written communication skills, with the ability to communicate clearly, respectfully, and consistently with the supported employee and other stakeho