Sage Enterprise Team Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sage Enterprise Team Manager based in the United States. This leadership role combines people management, client success, project delivery, and commercial responsibility within a technology consulting environment. You’ll lead a team of service professionals while ensuring high-quality, profitable, and sustainable delivery across an assigned client portfolio. As a trusted client advisor, you’ll oversee relationships with senior stakeholders, drive satisfaction and retention, and identify opportunities for continued growth. You’ll also steer complex projects, balancing scope, budgets, resources, timelines, and business outcomes. The role calls for strong knowledge of enterprise applications, particularly Sage X3 and/or Sage 500, alongside sound consulting and business judgment. You’ll work closely with consulting and account leadership while coaching consultants and helping build a high-performing, engaged team. Success means delivering measurable client value while strengthening service revenue, team performance, and long-term customer relationships. Lead, coach, and manage a team of consultants, supporting utilization, performance, professional development, work-life balance, engagement, and retention. Conduct regular one-to-one meetings, performance conversations, career planning, and ongoing coaching while partnering with senior leadership on team development and resource allocation. Oversee key performance indicators including service revenue, billable hours, utilization, project performance, and other business metrics. Own and strengthen relationships with assigned clients through frequent communication with client teams and senior executives, acting as a trusted advisor and strategic point of contact. Ensure client projects, deliverables, and overall service experiences meet or exceed expectations, proactively addressing issues and maintaining strong satisfaction and retention. Coordinate with account managers and executives to understand client priorities, communicate project progress, and identify opportunities for additional services. Manage project revenue and budgets, ensuring engagements are appropriately scoped, commercially viable, and aligned with customer requirements. Support business development and pre-sales activities by qualifying opportunities, understanding requirements, preparing presentations and statements of work, developing pricing strategies, and helping close new engagements. Identify opportunities beyond current engagements and help expand service revenue within assigned accounts. Direct and steer day-to-day execution of client projects, ensuring delivery remains on time, within budget, and at the required quality level. Provide guidance to consulting teams on project issues, resource needs, and client challenges, escalating matters appropriately when required. Monitor project status, business metrics, timesheets, invoices, and delivery performance, providing regular updates to consulting leadership. Maintain expert-level knowledge of Sage X3 and/or Sage 500, relevant ERP solutions, add-on products, consulting methodologies, and applicable client-industry trends. Continuously identify ways to improve client solutions, team capabilities, operational processes, and service profitability. Requirements: Bachelor’s degree in computer science, information technology, quality assurance, or a related field; an advanced degree is preferred. 5+ years of experience working with technical applications or equivalent experience, supported by a strong understanding of consulting and process methodologies. Proven consulting background with experience delivering complex technical solutions within defined timelines and budgets. Demonstrated experience managing teams, schedules, resources, and project budgets. Strong project management skills, including prioritization, scope management, d