IT Lead - Especialista em Engenharia de Software

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Lead - Especialista em Engenharia de Software based in Brazil. This is a senior technical leadership role focused on the reliability and evolution of critical payment platforms. You will provide technical direction for a squad responsible for sustaining high-availability systems and ensuring resilient 24x7 operations. The role combines software engineering, observability, incident management, automation, and operational governance. You will work with high-volume transactional environments, APIs, messaging systems, distributed architectures, and cloud platforms. Your decisions will directly contribute to service continuity, operational resilience, performance, and regulatory compliance. You will also help remove technical impediments, guide engineering priorities, and foster continuous improvement across multidisciplinary teams. This is an opportunity to influence critical financial technology while applying a data-driven and customer-focused engineering mindset. Provide technical leadership: Act as the technical point of reference for the squad, guiding the sustainment and evolution of critical payment systems while ensuring availability, resilience, performance, and 24x7 service continuity. Manage critical incidents: Lead the response to major incidents, coordinate mitigation efforts, identify operational risks, and drive root-cause analyses and remediation plans. Strengthen observability and monitoring: Coordinate application, infrastructure, and transaction monitoring, oversee observability practices, and track operational indicators to support service continuity and proactive issue detection. Drive operational excellence: Identify and implement automation, process improvements, and engineering practices that increase platform stability, efficiency, and reliability. Support technical execution: Help developers distribute technical tasks when needed, remove engineering impediments, make technical decisions, and ensure the quality of delivered solutions. Promote continuous improvement: Encourage technical innovation, knowledge sharing, and continuous learning while identifying opportunities to evolve engineering practices and technologies. Collaborate across teams: Work closely with multidisciplinary engineering, operations, and business teams to resolve complex issues and advance critical platforms. Apply data-driven decision-making: Use operational and performance data to guide analysis, prioritization, technical decisions, and squad objectives. Ensure governance and compliance: Contribute to operational governance, risk mitigation, and adherence to regulatory requirements applicable to critical financial systems. Requirements Technical leadership: Proven experience leading the sustainment and operations of critical systems, particularly in payment environments and financial services. Payments expertise: Experience with payment ecosystems, especially PIX and banking integrations. High-availability environments: Hands-on experience with high-availability systems, high-volume transactional processing, and continuous 24x7 operations. Incident management: Strong experience handling critical incidents, conducting root-cause analysis (RCA), and implementing effective remediation plans. Observability and monitoring: Knowledge of monitoring and observability across applications, infrastructure, and transactions. Distributed systems: Understanding of APIs, messaging, system integrations, and distributed architectures. Databases: Experience with both relational and non-relational databases in critical production environments. DevOps and SRE: Familiarity with DevOps, Site Reliability Engineering (SRE), automation, and operational excellence practices. Software engineering: Strong experience with Java and its ecosystem, including Core Java, J2EE, Spring Boot, and Spring Batch, with a focus on scalable, s