UX & Product Consutlant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a UX & Product Consultant based in Brazil. This role offers the opportunity to shape digital products for audiences across multiple international markets, including SWANA, Europe, and the United States. You will take a holistic view of the user experience, connecting user needs with product strategy and business growth. Rather than focusing solely on interface design, you will analyze complete customer journeys, uncover friction, and identify opportunities to improve conversion and retention. You will collaborate closely with product, technology, marketing, business, design, and development teams to turn insights into meaningful product improvements. The role also provides an opportunity to influence the development of a next-generation mobile experience. It is well suited to a strategic, research-driven UX professional who enjoys solving complex problems in fast-growing digital environments. Conduct comprehensive UX and product audits to identify usability issues, friction points, gaps, and opportunities across the digital product experience. Map and evaluate the complete customer journey, from discovering an event and exploring options through ticket purchase, access, and post-event engagement. Conduct user research, interviews, usability testing, and behavioral analysis to understand user motivations, needs, pain points, and decision-making. Identify opportunities to improve navigation, event discovery, checkout experiences, conversion rates, retention, and overall product usability. Translate research and product insights into clear user flows, wireframes, product requirements, recommendations, and actionable solutions. Identify product opportunities that strengthen product-market fit and create measurable value for both users and business partners. Help adapt the product experience to different markets, cultures, languages, and user behaviors as the platform expands internationally. Work closely with product managers, UI/UX designers, developers, technology teams, marketing, and business stakeholders to ensure UX recommendations are effectively implemented. Establish UX priorities by balancing user impact, business objectives, technical considerations, and growth potential. Contribute to the UX strategy and product development of an upcoming mobile application. Establish scalable UX principles, processes, research practices, and design best practices that can support a growing product and team. Challenge assumptions, identify opportunities in ambiguous situations, and turn complex findings into clear priorities and actionable product decisions. Requirements Strong professional experience in UX strategy, user research, product design, or digital product development. Demonstrated experience improving consumer-facing digital products and navigating complex, multi-step user journeys. Strong understanding of user behavior, conversion optimization, retention, and product-led growth. Ability to connect user needs and research insights with broader business objectives and measurable growth outcomes. Experience collaborating closely with product, design, engineering, development, marketing, and other cross-functional teams. Experience supporting products through periods of growth, product-market fit, transformation, or international expansion. Strong analytical, communication, presentation, and problem-solving skills. Ability to conduct qualitative and quantitative research and translate findings into practical product recommendations. Strong product intuition and the ability to balance strategic thinking with hands-on UX execution. Experience in ticketing, events, marketplaces, e-commerce, travel, entertainment, SaaS, or high-growth technology environments is a strong advantage. Experience designing experiences for both RTL and LTR environments is a plus. Ability to work independently, manage ambiguity,