Infrastructure Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Infrastructure Engineer based in the United States. This is a fully remote infrastructure role supporting business-critical Oracle Utilities environments for clients across North America. You will design, deploy, maintain, and troubleshoot resilient infrastructure across servers, networks, databases, and application environments. The role combines hands-on Linux administration, networking, scripting, middleware, SQL, and infrastructure optimization. You will act as a trusted technical partner, translating complex infrastructure issues into clear solutions for both technical and non-technical stakeholders. The position offers meaningful ownership across client environments, internal infrastructure, process improvement, and critical incident response. You will work independently in a fast-paced environment where reliability, problem-solving, and responsiveness directly influence client outcomes. Occasional travel and flexible on-call support are required to support go-lives, critical incidents, and infrastructure activities. Infrastructure Design & Operations: Design, deploy, maintain, and optimize infrastructure supporting resilient application environments, including server, hardware, software, and network configurations. Linux & Systems Administration: Configure and maintain lightweight Linux server environments through the command line, including custom kernels, startup automation, system recovery, middleware, and performance tuning. Network & Connectivity Management: Troubleshoot network and connectivity issues, maintain firewalls and VPNs, manage Wi-Fi and network switches, and ensure reliable voice and data flow across environments. Incident & Root Cause Management: Investigate system performance, security, connectivity, and application issues, identify root causes, and implement durable solutions for time-sensitive problems. Client Technical Support: Provide infrastructure installation, support, and guidance to client IT teams while clearly communicating technical plans, risks, dependencies, and recommended solutions. Planning & Delivery: Develop detailed implementation plans for server hardware and software deliverables and communicate them effectively to technical and non-technical stakeholders. Monitoring & Process Improvement: Define meaningful operational metrics, identify opportunities for cost savings and infrastructure optimization, and contribute to continuous improvement initiatives. Operational Support: Provide on-call assistance during critical incidents and flexible support windows, while maintaining reliable communication and service continuity. Internal Technical Support: Assist with internal infrastructure, network, VPN connectivity, hardware, and software needs as required. Cross-Functional Collaboration: Work with consultants and internal teams to anticipate infrastructure changes, resolve complex issues, document procedures, and maintain consistent technical standards. Requirements Education & Experience: Bachelor’s degree in Network Systems Administration, Information Systems Technology, Engineering, or a related technical discipline, or equivalent professional experience, with 5+ years of relevant infrastructure experience. Linux Expertise: At least 5 years of experience configuring and administering lightweight Linux servers through the command line, including custom kernel configuration, startup automation, and system recovery. Scripting & Data Technologies: Strong experience with shell scripting, middleware, and SQL, with the ability to automate operational tasks and support application environments. Networking: Hands-on experience with firewalls and VPNs, including SonicWall, Wi-Fi management, VLANs, trunking, managed switches, and multi-switch network topologies. Infrastructure Troubleshooting: Demonstrated ability to diagnose system, application, connectivity, perfo