Head of Revenue Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Revenue Operations based in the United States. This is a high-impact leadership opportunity to build and scale the revenue operating system for a fast-growing SaaS organization. You’ll own the processes, systems, metrics, forecasting, and commercial infrastructure that enable predictable growth. The role combines strategic leadership with hands-on execution across CRM, pipeline management, pricing, and quote-to-cash operations. You’ll also lead the development of an AI-native operating layer that delivers real-time insights, automated reporting, and workflow leverage. Working closely with Sales, Marketing, Customer Success, Finance, Product, and Technology, you’ll create stronger cross-functional alignment. Your work will directly influence forecasting accuracy, sales productivity, pipeline health, retention, and executive decision-making. This role is ideal for a growth-stage RevOps operator who thrives in ambiguity and enjoys building scalable infrastructure from the ground up. Own the revenue operating system, including processes, metrics, systems, and operating cadences that support consistent and predictable commercial performance. Take end-to-end ownership of the CRM and partner with Systems Engineering to improve Salesforce configuration, data integrity, workflow automation, scalability, and adoption. Assess the existing commercial technology ecosystem and define the optimal AI-native technology stack and roadmap for Revenue Operations. Act as the accountable owner of the RevOps technology roadmap while partnering with Product and Technology to develop scalable AI-powered capabilities. Own pricing strategy, SKU structures, and the quote-to-cash process, ensuring pricing and deal execution remain consistent, accurate, and scalable. Lead the forecasting cadence and build robust models covering pipeline, bookings, ARR, pipeline velocity, and other key revenue indicators. Develop an AI-powered operating layer incorporating automated briefings, pipeline intelligence, meeting preparation, reporting dashboards, and workflow automation. Establish a unified KPI framework with consistent definitions, visibility, and accountability across the commercial funnel. Analyze pipeline health, conversion rates, sales efficiency, and other performance indicators to identify opportunities for growth and operational improvement. Coordinate cross-functional resources across Marketing, Finance, RFP, Value Enablement, Sales Engineering, and Sales to maximize effectiveness on active opportunities. Partner with Sales, Marketing, Customer Success, and Finance leadership to align go-to-market execution with broader business and financial objectives. Design and manage sales compensation and incentive plans that support business goals and encourage the right behaviors across revenue teams. Build scalable processes and infrastructure that can evolve with the organization as it grows. Requirements 8–12+ years of experience across Revenue Operations, Sales Operations, or GTM analytics, preferably within a SaaS environment. Previous experience serving as a Head or Director of Revenue Operations, or in an equivalent role, with demonstrated ownership of the function at a comparable growth stage. Proven experience operating in a high-growth environment characterized by ambiguity, rapid change, and the need to build infrastructure from the ground up. Deep understanding of SaaS metrics, including ARR, NDR, GDR, CAC, LTV, pipeline coverage, sales productivity, and their relationship to overall business performance. Strong forecasting and financial modeling capabilities, including experience building pipeline, bookings, ARR, or pipeline-velocity models that improve predictability. Hands-on expertise owning Salesforce or a comparable CRM, including configuration, data governance, workflow design, automation, and adoption. Demo