Renewals Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Renewals Specialist based in the United States. This role offers the opportunity to take ownership of the full lease renewal lifecycle across a growing portfolio of manufactured housing communities. You will oversee rent increase execution, renewal administration, compliance, resident retention, and non-renewal coordination across multiple states. Working closely with community and regional leadership, you will help balance revenue growth, occupancy, compliance, and resident experience. The position requires strong operational discipline and the ability to manage high-volume, deadline-sensitive workflows with accuracy. You will use data and portfolio insights to identify retention trends, improve processes, and strengthen renewal performance. This is a highly visible role where your decisions and recommendations can directly influence operational consistency and financial outcomes. It is well suited to an experienced property-management professional who thrives on ownership, organization, and continuous improvement. Own the end-to-end annual rent increase and lease renewal process, from planning and scheduling through implementation and follow-up. Build and maintain renewal and rate-increase calendars, coordinating timing with lease expirations, occupancy objectives, and financial targets. Program, validate, and audit approved rent increases and renewal information within property management systems. Manage renewal notices and documentation, ensuring accurate delivery and compliance with applicable state-specific legal requirements. Track notice periods, delivery requirements, rent increase limitations, required disclosures, lease expirations, and renewal triggers across a multi-state portfolio. Conduct periodic audits to maintain data integrity, renewal accuracy, and regulatory compliance. Partner with Community Managers and regional leadership on renewal and non-renewal decisions, resident retention challenges, and operational issues. Analyze renewal acceptance, turnover, retention, delinquency, occupancy, and pricing trends to identify opportunities for improvement. Coordinate non-renewal workflows, documentation, communications, move-outs, and turnover readiness. Maintain and provide reporting on renewal performance, rent increases, occupancy, collections, retention, compliance, and portfolio trends. Communicate upcoming renewals, deadlines, compliance requirements, and operational concerns to relevant stakeholders. Identify opportunities to standardize, streamline, and automate renewal workflows across communities. Stay current on landlord-tenant regulations and manufactured housing compliance requirements across applicable states. Provide renewal performance insights to leadership and support portfolio-level operational and financial decision-making. Requirements: 3+ years of experience in multifamily, manufactured housing, or residential property management, with direct experience managing renewals, rent increases, or lease administration. Strong knowledge of multi-state landlord-tenant requirements, including notice periods, delivery rules, rent increase restrictions, and non-renewal procedures. Understanding of manufactured housing lease structures, lot-rent dynamics, and the differences between resident-owned and community-owned home tenancies. Experience using property management systems; familiarity with ManageAmerica is preferred. Ability to program, validate, and audit renewal and rate-increase data with a high degree of accuracy. Strong organizational and time-management skills, with the ability to manage complex calendars and high-volume workflows across multiple locations. Strong analytical capabilities and the ability to interpret renewal, retention, occupancy, and financial performance data and turn findings into actionable recommendations. Excellent written and verbal communicati