Business Operations / Chief of Staff

ABOUT THE ROLE You'll be a force multiplier for the founding team – owning special projects, building operational infrastructure, and tackling whatever problems matter most to the business. This is a high-leverage role for someone who wants to learn every aspect of building a company. The scope is broad by design. In a given week, you might build a financial model for the board, analyze sales pipeline data, create a presentation for a key customer, streamline an internal process, or lead a strategic initiative. You'll work directly with founders on the company's most important priorities and develop a holistic understanding of how startups operate. This role is ideal for someone with a structured problem-solving background (consulting, banking, PE/VC) who wants to transition into operations at a high-growth startup, or for experienced operators who thrive on variety and impact. The best candidates are intellectually curious, extremely organized, and relentless about driving projects to completion. WHAT YOU'LL DO - Drive strategic projects across functions: sales operations, finance, product, and go-to-market - Build financial models, forecasts, and analyses to support business decisions and board discussions - Create investor materials, board decks, and strategic presentations - Design and implement internal processes, tools, and dashboards that improve operational efficiency - Analyze data to surface insights, track KPIs, and inform company strategy - Support fundraising processes including data room preparation, investor outreach, and diligence - Manage cross-functional initiatives and ensure projects are completed on time and with quality - Step in wherever needed, no task too small or too strategic QUALIFICATIONS - 4+ years of experience in consulting, investment banking, private equity, venture capital, or startup operations - Exceptional analytical skills with advanced proficiency in Excel/Google Sheets and financial modeling - Strong communication skills, ability to structure and present complex information clearly - Experience creating executive-level presentations and materials - Highly organized with ability to manage multiple projects and priorities simultaneously - Self-directed with ability to identify important problems and drive them to completion without oversight - Intellectual curiosity and willingness to dive deep into unfamiliar domains - BA/BS required; MBA or other advanced degree is a plus but not required NICE TO HAVE - Previous experience at a high-growth startup in an operations, strategy, or chief of staff role - Background in the same vertical as the company (fintech, healthtech, etc.) - Experience with BI tools (Looker, Tableau, Metabase) or basic SQL for data analysis - Familiarity with startup metrics, SaaS business models, and venture financing - Experience supporting a fundraising process or M&A transaction - Product or technical background that enables collaboration with engineering teams