Systems & Network Engineer, Japan

Systems & Network Engineer Are you a Systems & Network Engineer with a passion for designing, implementing, and maintaining robust infrastructure solutions? If so, CIC invites you to join our dynamic team as a Systems & Network Engineer. As a key member of our technology department, you will play a pivotal role in ensuring the reliability, security, and efficiency of our systems and network architecture. ABOUT CIC CIC builds and operates spaces where startups, scale-ups, corporations, and public institutions come together to overcome challenges and grow. Founded in 1999, CIC was one of the first companies to offer flexible office space and coworking options, providing a platform for entrepreneurs to develop their ideas in a shared environment. CIC manages a global network of workspaces, laboratories, and event spaces across North America, Europe, and Asia. Beyond our spaces, CIC also develops innovation-focused programming, builds and enables industry clusters, and offers consulting services to help the public and private sectors foster innovation ecosystems. We invite you to explore our opportunities and learn more about our teams here. YOUR DAY-TO-DAY WORK As a Systems & Network Engineer at CIC, you will be responsible for ensuring the reliability, security, and scalability of our systems and network infrastructure. You will play a critical role in the design, implementation, and maintenance of our systems to support our current and future business requirements. Key Responsibilities: Networks: Monitor, troubleshoot, configure our networks (we are very heavy on Wi-Fi, which is one of the main services provided to our members) with hundreds of Access Points and low footprint network stacks (Extreme / Ruckus) Physical Access Control: Set up and manage scalable and reliable door access controls for CIC’s Campuses across the world. This means thousands of locks globally, even more user access cards which must give and take access to our spaces securely and reliably. Deploy and Maintain: Introduce and operate core and auxiliary systems, including but not limited to cloud services (Google Workspace / GCP / Atlassian JIRA SM / ElasticSearch) and internal tools running on docker / kubernetes and both Windows and Linux VMs Capacity Planning: Monitor network traffic and systems usage patterns, and proactively plan for capacity expansion to meet growing demands. Vendor Management: Collaborate with vendors and suppliers to procure and maintain network hardware, software, and services at quality level. Documentation: Maintain comprehensive network and systems documentation, including network diagrams, configurations, and change management records. Collaboration: Work closely with cross-functional teams to understand their requirements and provide technical guidance and support. Emergency Response: Participate in on-call rota for network-related emergencies and provide timely resolution and support. ABOUT YOU Highly skilled and experienced professional who possesses a combination of technical expertise, independency, and a commitment to ensuring the integrity and performance of systems and network infrastructure. Here are the key characteristics and qualifications of the ideal candidate: Demonstrates a deep understanding of network protocols, technologies, and best practices. You know what ANonce and SNonce are and network attenuation is no stranger to you. Exceptional problem-solving and troubleshooting skills, with the ability to diagnose complex IT issues and implement effective solutions. Proven ability to design and implement IT solutions to meet the organization's requirements, ensuring high availability and scalability. Possesses excellent communication skills, both written and verbal, for conveying complex technical information to non-technical stakeholders. Is prepared to be on-call for network-related emergencies and can provide timely resolution and support. Works effectively within cross-functional teams, collaborates well, and