Associate Project Manager, DFR Implementation

ABOUT BRINC: At BRINC, we are redefining public safety with an innovative ecosystem of life-saving tools. Our journey started with the development of drones and ruggedized throw phones, designed to access unsafe areas and establish communication to de-escalate situations. Today, we've expanded into creating and deploying 911 response networks, where drones are dispatched to 911 calls to provide real-time visual data, enhancing safety and enabling de-escalation-focused responses. Our cutting-edge solutions are utilized by over 600 public safety agencies across America and the company has raised over $150M from investors, including Index Ventures, Motorola Solutions, Sam Altman, Dylan Field, Mike Volpe, Alexandr Wang and more. At BRINC, we are committed to recruiting the world's best talent to join us in our mission to support first responders in saving lives. ABOUT THIS ROLE: BRINC is seeking a dynamic and proactive person to fill the role of Associate Project Manager, DFR Implementation to manage the overall implementation of our Drone as a First Responder (DFR) solution. This role interacts with a customer upon a sales booking and manages the customers’ program rollout from onboarding to go-live. The ideal candidate should possess exceptional leadership, communication, and organizational skills, experience in managing complex projects with a preference for those with significant nuanced experience in the public safety sector. This role will have up to a 65% travel commitment to engage with customers on-site, prior to, during and post implementation. KEY RESPONSIBILITIES: - Planning, managing and rollout of BRINC’s DFR ecosystem - Implement project plans, define milestones, manage timelines for the deployment and scaling of BRINC’s DFR & other solutions - Develop and maintain strong relationships with our customers in the public safety sector to drive customer success and satisfaction. - Proactively engage with customers to understand their needs, provide timely service, and address any issues or concerns during implementation. - Schedule and conduct ongoing meetings, track performance & provide feedback to both customers and internal stakeholders - Travel to customer sites to include, leading customer meetings, site surveys, Air Traffic Control meetings, FAA Waiver coordination, Implementation & Live Rollout - Ensure alignment and compliance with all relevant guidelines and standards - Ensure the project complies with building codes, aviation, safety, and data privacy regulations, coordinating with the Federal Aviation Administration (FAA) and other regulatory authorities. - Stay informed of the latest advancements in drone technology & FAA Rules and Regulations QUALIFICATIONS: - Exceptional Communication & Organizational Skills - Proactive and results-oriented work ethic - Ability to multitask effectively - Analytical mindset with the ability to interpret data and drive actionable insights - Knowledge of Google Earth mapping functionality or similar software - Knowledge of the Google Office Automation suite or similar software - Ability to travel up to 65% of the time - Ability to independently book and manage all aspects of travel, including flights, accommodations, ground transportation, and itineraries. - Live within 1.5 hours of a major airport PREFERRED SKILLS: - Operational Experience with DFR and/or Public Safety Drone Programs - Operational experience as a First Responder or Public Safety Sector - Technical Proficiency in Drone Hardware and Software - Computer & Networking knowledge with the ability to communicate requirements with CIOs, IT Leaders, etc - Knowledge of the FAA Waiver Process - Computer & Networking knowledge with the ability to communicate requirements with CIOs, IT Leaders, etc BRINC CULTURE VALUES: - Try the hard stuff - Be innovative - Invent the future - Move fast - Listen to end-users - Strive for excellence - Don’t build a dystopia - Be frugal - Save lives through technology If you’re interested