Recruiting Manager, Locums

Join Aya Healthcare, winner of multiple Top Workplace awards! The Locums Recruiting Manager is a hands-on leader who drives recruiter performance. This role coaches and develops high-performing teams through clear expectations, data-driven insights, and thoughtful support, while serving as an escalation point as needed. The Manager partners closely with their team to optimize recruiting, solve challenges, and consistently exceed performance goals across the Locum Tenens staffing lifecycle. Who We Are: We’re a $8+ billion dollar, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform. At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally. Responsibilities: Hold regular one-on-one meetings with recruiters to review Key Performance Indicators (KPIs), PRE/WOR providers, assist with issues, and identify areas for improvement Assist in driving individual and team performance to meet and exceed performance metrics, ensuring that all efforts are directed towards achieving goals Review and utilize reporting to facilitate one-on-one meetings and team meetings, ensuring that data and insights guide decision-making. Take the time to discuss the well-being of your team members, fostering a positive work environment and addressing any concerns proactively Clearly communicate and discuss expectations for both yourself and your direct reports, ensuring alignment with company goals and values Respond thoughtfully and promptly to questions and requests from both your team and clients, providing exceptional customer service Manage up to 4 direct reports while also maintaining your own recruitment desk, balancing leadership and active recruitment responsibilities Serve as an escalation point for clinician complaints and reassignments, working to resolve issues effectively and maintain strong client relationships Demonstrate strong interpersonal skills in interactions with team members, clients, and clinicians, fostering positive relationships and collaboration Utilize strategic thinking to effectively problem-solve and overcome challenges, providing creative solutions and driving continuous improvement Understand the processes, technologies, and desired outcomes associated with the Locum Tenens staffing role and work to optimize them Discuss, set, and track weekly, monthly, and quarterly goals with your team to ensure consistent progress and alignment with company objectives Be willing to take on additional duties as needed to support the growth and success of the recruiting team and the company as a whole Required Qualifications: Bachelor's Degree (direct industry experience can be substituted) Demonstrate a minimum of 2 years of experience in Locum Tenens staffing, providing valuable insights and guidance to your team Direct relevant experience managing a recruitment team within the Locum Tenens staffing industry, required Proven success in a metrics driven environment At least 3 years as a top producer in a sales position Client centered mentality and passion for customer service Ability to relate to a variety of people a