Construction Operations & Project Support Specialist

We’re looking for a highly organised, tech-savvy Construction Operations & Project Support Specialist to join a small, high-performing residential construction company specialising in high-end custom homes and renovations. This is a varied, hands-on role supporting the owners across the full business lifecycle — from sales and pre-construction through to production, project administration and business operations. The ideal candidate will be a true all-rounder : someone who is confident working with data, systems, spreadsheets and project management processes, has excellent attention to detail, and can take ownership of tasks without needing constant direction. Experience within residential construction would be highly advantageous, but strong project management, operations or construction administration experience from another environment will also be considered. What You'll Be Doing Your responsibilities will span a wide range of operational and administrative activities, including: ● Supporting the sales and marketing process, including preparing and updating sales proposals and presentations. ● Assisting with pre-construction activities such as estimating, scope development and project documentation. ● Supporting projects throughout their lifecycle, from initial estimating through to completion. ● Maintaining and improving project data, templates, spreadsheets, documents and reporting systems. ● Helping organise and manage a large Google Drive environment across areas such as sales, estimating, financials, HR and insurance. ● Working within JobTread, the company's construction management platform, to support estimating, scheduling, budgets, tasks and project administration. ● Improving and developing templates for different project types, including new builds and renovations. ● Supporting financial tracking, reporting and spreadsheet management. ● Helping make company data more digestible, structured and useful for decision-making. ● Supporting the owners with operational priorities and helping ensure important tasks don't get missed. ● Potentially assisting with supplier coordination, material orders and scheduling as the role develops. ● Supporting social media activity, including helping create approximately two construction-focused posts per week. ● Identifying opportunities to improve workflows, systems and processes across the business. ● Using AI tools to improve efficiency, automate processes and get more value from existing systems. We're looking for someone who can genuinely hit the ground running and bring a strong existing skill set to the role. Must haves: ● Experience in residential construction, construction administration, project coordination or a closely related environment. ● Strong project management and organisational skills. ● Excellent attention to detail and the ability to manage multiple priorities. ● Strong spreadsheet skills, particularly Excel or Google Sheets. ● Confidence working with data, templates, reports and interconnected spreadsheets. ● Strong technology skills and the ability to quickly learn new platforms. ● Experience with construction/project management software would be a major advantage. ● A strong understanding of project workflows, construction sequencing or construction management processes. ● Excellent written communication skills. ● Strong problem-solving ability and a proactive approach to getting things done. ● A genuine interest in AI and technology, with the ability to identify practical ways AI can improve business processes. ● The ability to work independently and self-manage effectively in a remote environment. ● Experience creating content and managing social media. Experience with any of the following would be beneficial: ● JobTread ● Buildertrend ● Procore ● Google Workspace / Google Drive ● QuickBooks ● Excel / Google Sheets ● Asana or similar task/project management platforms ● AI tools and workflow automation You don't need to have experience with every platform —