Principal DevOps Engineer

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Job Summary The Principal DevOps Engineer is a senior-level individual contributor who architects and implements scalable, secure, and resilient infrastructure solutions across multi-cloud environments (AWS, Azure, GCP). This role leads technical execution of DevOps best practices, including automation, CI/CD pipeline development, observability, and infrastructure as code. The Principal Engineer partners closely with engineering teams, architecture, and stakeholders to define technical requirements and deliver high-impact solutions. They also mentor peers and promote a DevOps culture focused on reliability, performance, and developer efficiency Essential Functions Deploy microservices using Infrastructure as Code (IaC) within CI/CD pipelines by scripting, testing, and creating backups to support independent development, scalable deployment, and reliable system configuration. Train, mentor, and assist other team members in DevOps and Platform Engineering best practices, while actively contributing to the refinement of tickets, definition of technical requirements, and identification of effective solutions. Collaborate with the team to define measurable and meaningful KPIs for DevOps Engineers to strive toward and follow.Train, mentor, and assist other team members in DevOps and Platform Engineering best practices, while actively contributing to the refinement of tickets, definition of technical requirements, and identification of effective solutions. Collaborate with the team to define measurable and meaningful KPIs for DevOps Engineers to strive toward and follow. Manage automated build processes using software development platforms (Azure DevOps, GitHub, Jenkins, and AWS CodeBuild) to enable quick, efficient, correct, and flexible deployments. Automate, deploy, and test by leveraging webhooks and status checks from software development platforms (Azure, GCP, AWS CodeDeploy, AWS CodePipeline, GitHub, Jira, and Postman) Configure and create automated real-time application monitoring solutions that include database log reviews, key performance indicators of system performance, and other alerts to maintain availability and security of database systems. Champion ChatOps workflows using real-time communication tools (like Slack), and perform system administration tasks including changes to user permissions, system configurations, and tuning of applications and processes in partnership with the development team. Additionally, contribute to monthly reporting on system health, performance metrics, and operational improvements to ensure transparency and continuous optimization Required Qualifications BA/BS Degree (4-year) in a related field 6-8 years years of related work experience Experience designing and configuring Azure cloud services, including AKS, Azure Functions, Logic Apps, ACR, Front Door, Application Insights, Key Vault, Load Balancers, VNets, Traffic Manager, and Event Hub. Experience aut